I contacted Poshmark stating the item was brand new but I just received a generic response If there are any problems with your returned order when you receive it back, please go to your order in the App or website, tap on Problem/Order Inquiry and report the issue through the Report Problem with Return. button. The problem is that there was no problem with the item to start with! I sent them multiple pictures. What about the effort the seller put into steaming the item so it would look great for the photo? I totally relate to this post. Thank you for your story, glad to see I am not the only one. I read with great interest your reasons for leaving Poshmark. Well, someone posted it, and my closet was invaded by these, support group members. After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! Finding me on fb to harass me. 2y. I do not want to have my items listed on any venue that will not protect its sellers. I am so glad I found this! So sorry that happened to you. I have sold about 600 items on posh so not a power seller but trying. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. I was out the time and return shipping and the product while it was being returned to me! I listed a pair of white gold earrings. I sit on pins and needles with every order. Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. The jar was 3/4 full. Im @silverrusty. Im going to follow your advice and investigate other options. I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. Endlessly. Closet Clear Out And Inventory Reduction Sale, 1HEART2HEART closet, feel free to make an offer or bundle 2 or more items, 1HEART2HEART closet, feel free to make an offer or bundle advertisement only, When Life Throws You Some Curves, Flaunt em'! You have to learn what sells, research prices, take good pictures, negotiate with buyers, and do it over and over again. I want to get back to my like not always having to share for a sale. While $10 or $15 is not a lot of money to pay for apparel, Im not plunking down a single cent of my hard-earned money unless I feel assured that I am getting a decent piece of clothing that is not riddled with holes or stains. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. You can add up to 3 tags to a listing. It is very obvious that PM does not care about the seller. Hi Ann, im just a posher on this thread not the one who wrote the article. I still love what I do, because it is their decision to call me a name. I sold an authentic Valentino Nuage patent leather bag (MSRP is $1950 took a lowballer offer of $60 because it was damaged), I took/posted the full amount of pictures allowed by Posh (most of the damage) and noted it at length in the description. They said it was snagged all over. Somehow she came up with screenshots and a fake trackint number (probably a different order altogether!) I feel so bad for you! I know darn well they never looked at my photos, yet they actually let her submit photos twice, and asked me to please be patient. I had a lot of my Poshmark items listed on eBay as well, and my Shopify store had an import from eBay function, which made it easier. I reported a big replica closet every day for 6 months as well as sending in emails with attached screenshots of angry, ripped off customers leaving comments re: fakes they were sold. So one has nothing to defend since left unaware?? I know I probably should have just canceled the order but I figure everyone starts somewhere. Here you'll find everything from Posh Tips to exciting new app updates. Super duper easy. Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. ?Thanx,Lisa, I have to leave Poshmark. Building your own site and getting enough people to buy from you aint free, far from it. I just started using Poshmark. Umno. NOT GOOD. I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. I appreciate your thoughts here. Well I am glad I came across this blog and disappointed in POSH. shopping for these styles? Please read the description as well as the comments. Ive seen several sellers offer a pay what you want sale. So there are people on poshmark who will bleed you dry if you let them and there are people who will lift you up, dust you off and help you on your way. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. . (Updated 5/2020). Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. An thats what this women did !!! Is EBay worth it? I sell a lot on eBay and Tradesy as well. The entire order. Im beginning to think it would just be easier to delete it. Im probably going to start moving items to another site in the future. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The jar has about 10% left. Me nasty emails! I just shipped out a new, unworn item to the buyer who obviously decided they didnt like it and claimed it was worn and with pilling! When selling on shopify do I have to pay some kind of fees? It is beyond insulting and other things I wont say on here!! If the buyer doesnt like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. Lmao! It has so far been a colossal waste of time. Poshmark paid me for the purse even though I had it and said they would take appropriate action with regard to the buyer. (Seller finally makes a response right after, although a very questionable one, again a little more than two and a half weeks have gone by) I can live with it. Definitely deleting my accounting and washing my hands of this. Ive been selling on eBay for over 12 years and never really had any issues up until the past couple of years.omg, scammers galore!!! Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. xoxo. Listings that are marked Not for Sale dont have a blue Buy Now button, but others will still be able to see, like, share, and comment on them. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. I just bought, after 9 months on Poshmark selling actual high quality Branded clothing, one of the Boutique items Poshmark sells to Poshers through their wholesale option. I put so many hours into PM for almost no outcome. Maybe I should just take all my inventory and have an awesome bonfire at the beach. When Poshmark stated that I could get a refund, I responded that I wanted the item and not a refund. I stopped posting on PM because of their crazy 20% fee and poor customer service. Ill definitely look into Tradesy, DePop, etc., but think a class-action lawsuit against Poshmark will prove the point quite nicely. Anyone who carefully analyzes the comments made by the CEO in this transcript, and compares that to the actual experience as a user of the platform, will be entertained. Im actively moving my inventory to less time consuming platform(s). As a seller I wish I had seen this before I was scammed by a buyer. Oh wow! There has to be some kind of truth to their experiences, that can not be ignored. Anything in dealing with the public is going to have problems but certainly having those people asking you to model something would be the straw that broke the back for me I wouldnt have anything to do with them I wouldnt even answer them but I was having many questions about how the site function and Im glad I came across your experience. How do you share your item for sale on tradesy? Just like Uber, the only people making the bucks are the Posh creators!! now this just leaves a sick feeling in my stomach. Now on there these people go back In a month later and change there review thats insane why would posh allow that you shouldnt be able to update a review once written I cant believe how they dont realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). maybe a few are , but most of us know what its worth and it is not what you paid for it. Great post, Pamela. I take a lot of photos including closeups of what I am selling. Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). Thanks for all the threads and all the comments. We will see how this goes. O support for sellers at all. I was so negatively impacted by my experience with Poshmark that for about 6 months I tried, both on Reddit and a blog that I created, to create a community of like minded folks to start some kind of a movement to expose them (so that there is more readily available consumer information). I have heard from people who decided to close their closets because they were working too hard, not making enough money, or had other things going on in life. They have never ever responded to me about anything in the past. Once I received notification of the accusation and reply to Poshmark through email and phone, despite my great reputation on the site, I got no response and had the item returned to me. After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. Only *this* many words long. How in the earth could I have all damages possible on one new thing? I had a scammer attempt to scam me, of course the comments that were there are now gone, my response to the attempted scam is still there. And more importantly, I dont have to deal with the following Poshmark problems that caused me to quit altogether. I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. I posted on her page and also on the thread on bag and said can you give me more info. Where is the merchandise coming from? I also have an Instagram account (@frompenniestoplenty) where I share about my experience selling. I am glad I found your blog. Good luck! I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. Well the folks at poshmark know the same thing. Give them a try and let me know how it goes! I did write her a comment and called her out on it. Hope that helps! I spent days on this. And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. Thanks for the inspiration! They didnt reply to me at all, case still in review, and my account seems to be restricted without notice ( as I cant list anymore items ). However, I did have the same experience related in reason 1 with a dust bag I sold. It has been countless hours of trying to fix a problem I did not cause and Poshmark will not help. I am not sure if it is worth the stress. Its infuriating. I absolutely cannot stand the giant amount of completely immature brats on that app. Archived post. Can you make anything out of all this?? Ive been toying with the idea of starting my own website, Im just not sure Im there yet. And its ppl like that, that are making me want to close up shop. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. I just quit Poshmark for the SAME reason. I have been buying on Posh for about a year, but first time seller. Scan this QR code to download the app now. The items were an UA shirt, TWO Victorias Secret Pink shirts plus pink dog, pink bag and ribbon, AE shorts and this Packers shirt. I was Googling something else concerning Poshmark and stumbled across this blog post. In the end its the WORK! And they do have a bad reputation for customer service. I blocked her and removed the entire listing ( since you cant remove the offensive comments) On the other flip of the coin I had a very sweet lady who had bought from me a few times in the past purchase several of my smaller items and tell me that although she didnt have a need for any of the items , she wanted to help. I also block them. So I never used the app again. Unless you can actually make it your full time job, its best to just sell your clothes in person or by mail and be happy with whatever you receive. Not sure why. wonder why they arent selling, or think people are low balling them. She was ticked I insisted on $6 after she kept offering $4. Little room for any questions. Im new to poshmark and I was reading your article and Im actually glad to find something that describes the cons of the app. I buy on eBay like crazy and have never ever had a problem like this. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. I have done so well on Poshmark that at this time Im not gonna let one bad apple ruin the bunch. I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. I would recommend starting your own Shopify store or selling on Depop. Some people use stock photos to draw people to their listings. Ive had 2 offers from people who joined the same day (or within days) as the offer. I show them all the photos that were in the listing too. They are all about profit and protecting the scammers within their site. Poshmark is full of Sellers who are quick to list but have little or no intention of Selling, or young girls who change their mind and cancel on a whim. That looks like a phone number and his responses were in broken English. Study what you want to sell and buy it as low as you can and sell it for a profit of 150% of what you paid for it and you will sell it fast. Just constant drama and bs. You are right. Mercari has had a few promotions too. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. How do you know if your prices are too high? But, Im stuck. Ever since they IPOd, they are desperate to increase their membership, and even more concerned about their sales numbers. I had a brand new dr scholls flat for $8 and this Lowballers offered me 5! To answer your question, most of the items I started selling in my Poshmark closet were things I had bought for myself and no longer (or never) wore. There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! That would leave me with 2.50 not enough to buy the tape to close your box, lady! Ive been emailing them because I feel like my buyers arent receiving notifications to accept their item so I always have to wait until the fourth day for my money to finally be released to me. To assume that theyre all men is just not fair & I would guess,not entirely accurate. Note: Poshmarks minimum listing price is $3. Any tips on that? Why in the world would I need a store credit for a store where my account is suspendedyeah makes no sense to me. So she picked item not as described. Haha yea it happened during mail process? It was stored in a bag until the sale. I saw your post on Posh and read your blog article. Have you tried Tradesy? Alexandria. And the time involved isnt worth practically giving stuff away! I doubt it displays on the newsfeeds of all our followers. And they are wicked. Hi Desiree! The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. I looked on line and its illegal for a minor to do this and them not do nothing. You never know when someone will buy it at your listed price. Still trying to wrap my head around it all.but I want to say thank you for writing this.I needed to hear it from someone else that Im waiting my time on Posh. She started out selling the item $20, then must have realized she was able to fool people. I got the dress back and not only did it have snags but there were some tiny white hairs on it. Read Article What will help my listing sell faster? Its finally here! If you cant be bothered to actually read the item description and respect the sellers policies, then you really shouldnt be on Poshmark. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. Good idea, I was actually going to record opening the box just so there would be some sort of proof. And many of them are topless men and other men in inappropriate poses. I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. Absolutely be a good member and share other peoples listings too. Im down RANTING now AN Im glad it wasnt just me deal with this stuff ! Whoever these people are, no nothing about products! Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. As for me, Etsy became too social media forward and very time consuming, so Ill stick with Ebay for now. Very onesided. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. I like people to be sure an she said it will fit just mail it to me ! It takes more time than it is worth and Im seeing the writing on the wall before going any further. Then it seems as if only certain people share certain people items. Bethany I agree with you. I am beyond livid. Which is NOT the amount that was there when I shipped it. LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. My quick thoughts re: selling online. If it is someone who lives in your area and wants to meet to transact (Ive done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! I would venture to say most of the women on there are looking for fashionable, in-season clothing and accessories. Im not sure how this will endbut I am sure Im finished with Poshmark. 3 items each cut out private areas the back of one top had a spray painted penis and I wont repeat what it said. I deleted it. Im sure she just didnt like the item and wanted a refund. Cause it wouldnt make sense if they changed the status of an item yet their activity on the app hasnt been marked. Hello? I found this blog while trying to find out how to delete my PoshMark account. Thank you for sharing your post with the world! *** By the way, I created this free Poshmark Sales Turnaround Checklist to track your efforts. If you have any advice about what direction i should go please let me know. I started on Posh and left, due to constant issues.Ive been on Mercari since 2015 and like their platform much better. I also didnt like that the shipping was the same price no matter the item was. But I have had 3 files opened up on etsy and they sided with me all 3 times. I use to have an IG store but then you get shady people there filing a charge back 40 days later. It works both ways. Its the United States Post Office for crying out loud! If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am so frustrated by PM! Your item was purchased.. It said she knew how much I wanted. Depression doesnt even cover how I feel. I did get one snarky message in my notifications but I could not read it as it was truncated. I even scoured the internet and found a phone number. I am SO glad I found this thread & am getting more and more disheartened by Posh. My eyes and head ache from being on my phone all day trying to follow, comment, share etcI have 2 young kids. So in this situation mercari shouldnt have approved the refund because he has clearly admitted that he was just unhappy with his purchase price! I just joined poshmark. Besides that this site is for those who have quit Posh, not those singing its praises! Still being excited..and thinking this person sounds like they know about this process. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. To qualify and use the wholesale portal, individuals must complete certification.
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