Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. The Maine State Department of Health's mission is to advance the health and safety by providing programs and services that protect and improve the quality of life. Details and information on DHHS, Farmington. A: Call Child Protective Intake at 1-800-452-1999 or for deaf or hard of hearing individuals 711 (Maine Relay). Not every report is assigned to a caseworker for investigation. Office for Family Independence Please remember it may take 14 days or longer to receive an EBT or P-EBT card due to postal delays. If you believe you may also be eligible for SNAP, you can apply for SNAP at MyMaineConnection. You will need to enter the childs date of birth and the last four digits of their Social Security Number (SS#). In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity. If your children were not on SNAP you will receive a P-EBT card for each eligible child. Toll Free Call Center: 1-877-696-6775 Visiting the SW Complex Note: Please be aware that mail sent to our Washington D.C. area offices takes an additional 3-4 days to process due to security precautions. Provider Resources Department of Health and Human Services Maine (Maine DHHS) phone number is 800-821-5821, located at 109 Capitol St, Augusta, Maine 04330 where you can speak to a real person from . Office of Aging and Disability Services Augusta, Maine04333, Phone: (207) 287-3707 The Office for Family Independence (OFI) is responsible for determining eligibility for a number of programs, such as MaineCare, Temporary Assistance for Needy Families (TANF), and Food Supplement (SNAP). The Department operates two state psychiatric hospitals; provides public health information, guidance and management through the Maine Center for Disease Control and Prevention; and provides oversight to hospitals, nursing homes and other health care entities through the Division of Licensing and Regulatory Services. DHHS Home | Department of Health and Human Services Home About Us Contact DHHS Hotlines / Crisis Numbers District Office Locations Administrative Office Locations Commissioner Staff Careers at DHHS Budget & Financial Management DHHS Budget Contract Management Contract Documents Division of Audit MaineCare Cost Report Template For information about additional program and services offered by the Office for Family Independence, see Additional Resources. School breakfast and lunch were available at no cost for all Maine students this past year but universal free lunches in Maine schools do not confer eligibility. Caribou DHHS Office 30 Skyway Drive, Unit 100 Caribou, Maine 04736 State of Maine Information Official USDA Information 1-800-432-7366 This is the Caribou DHHS Office located in Caribou, ME. Q: What happens once a report is made? A: Call anytime. They cannot have received P-EBT as a school aged child. For Students must be eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application, through one of the methods above. You can check thebalance by calling the back of the card, (800) 477-7428. Call the number on the back of the card to check the P-EBT balance regularly to be sure you are aware of all benefits. The Office of Behavioral Health (OBH) supports Maine people with mental health, substance use, and co-occurring disorders in living not only symptom-free, but with dignity, hope, and meaning. 11 State House Station The purpose of DCFOffices.org is to help citizens locate family services near their area. If you are not sure which District Office covers your town: Select your town: /> District | Administrative Office Locations Calais 338 North Street, STE 1 Calais ME 04619 Map | Picture Caribou 30 Skyway Drive, Unit 100 Caribou ME 04736 Map | Picture Farmington FAX: (207) 287-3005 Children who had a different number of remote days or excused absences received a different benefit amount. To navigate through the Ribbon, use standard browser navigation keys. Farmington DHHS Office 114 Corn Shop Lane Farmington, Maine 04938 State of Maine Information Official USDA Information 1-800-442-6382 This is the Farmington DHHS Office located in Farmington, ME. 41 Anthony Avenue Reporting Suspected Child Abuse and Neglect. Students documented as experiencing homelessness are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. A: Mandated reporters (medical professional, hospital staff, school personnel, and law enforcement personnel) can report non-emergency information related to child abuse and/or neglect online using theKatahdin Child Welfare System. TTY: Maine relay 711, Maine Department of Health and Human Services, Quality Rating and Improvement System (QRIS), Early Childhood Consultation Partnership (ECCP), How to Become a Resource or Adoptive Parent, Resources for Resource or Adoptive Parents, Training for Parents, Resource Parents & Adoptive Parents, Reporting Suspected Child Abuse and Neglect, Mandated Reporter Trainer Contact Information, Childrens Behavioral Health Services Communications, Become a Childrens Behavioral Health Provider, Child Care Subsidy Information for Providers, Residential Treatment Program Background Checks, Children's Behavioral Health Data Dashboard, Children's Behavioral Health Evaluation Improvement, Americans With Disabilities Act/Civil Rights Compliance, Physically harming a child (beyond spanking in a reasonable manner), Exposing a child to substance use, domestic violence, or other unsafe conditions, Failing to provide adequate food, shelter, clothing, or medical care, Exposing a child to unsafe or unsanitary living conditions, Chronically calling a child names or putting them down. To qualify, school aged children must be enrolled in a school that offers meals through the USDA National School Lunch Program and be eligible for the USDA National School Lunch and School Breakfast Programand be eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. Our staff are available to provide in-person assistance at the following locations. Due to laws regarding confidentiality the outcome of a report cannot generally be shared with the referent. Health and Human Services For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429 ). 11 State House Station Current MaineCare members may contact Member Services for information about MaineCare-covered services. Please note the services currently offered at each office. A: At the time of the report the Intake caseworker may be able to give you a general idea about what is likely to occur based on the allegations in the report. Q: What information should be reported? 109 Capitol Street A: Sometimes families fall into old patterns, even if OCFS has completed an investigation. Students in foster care through Maines DHHS are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. Or, call or visit your local DHHS office (listed by towns and cities) Current MaineCare members may contact Member Services for information about MaineCare-covered services. No. There are lots of opportunities available at no cost. Office for Family Independence 114 Corn Shop Lane Farmington, ME 04938 Option 3: E-mail an application to Farmington.DHHS@Maine.gov Option 4: Fax an application to (207) 778-8429. SNAP E&T helps connect SNAP participants with job training and education. FAX: (207) 287-3005 DHHS You can look forward to simple tips for healthy eating, low-cost recipes, grocery shopping ideas, tips on getting the family to drink more water and more. Department of Health and Human Services To contact your childs social worker/caseworker, please call the worker at his/her district office: When calling, if you are unable to reach the worker, please leave a specific detailed message and a time when you will be available. The Maine Department of Health and Human Services (DHHS) is excited to announce that Maine Supplemental Nutrition Assistance Program (SNAP) recipients are now be able to purchase eligible food items online at participating retailers using their Electronic Benefit Transfer (EBT) cards. Eligibility for P-EBT for school aged children is dependent on being eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. They cannot have received P-EBT as a school aged child for any month in the 2021-2022 school year. TTY: Maine Relay Services 711, Available Statewide 24 hours a Day Yes. (Students who applied over the summer may have their benefits issued in November.). Phone: (207) 287-3707 FAX: (207) 287-3005 TTY: Maine relay 711. If you are looking to visit us in person, please see our list ofdistrict and administrative office locations. MaineCare Member Services office hours are Monday and Wednesday from 8 a.m. to 6 p.m. and Tuesday, Thursday and Friday from 8 a.m. to 5 p.m. If you receive SNAP you may also be eligible to participate in Maine SNAP-Ed orSupplemental Nutrition Assistance Program Employment and Training (SNAP E&T). Health and Human Services Contacts for Providers, Billing Agents, and Clearinghouses, Direct Deposit/ Electronic Funds Transfer Payment Authorization Form, Medicaid's Software Vendor, Billing Agent, & Clearing House (VBC) List. For Long Term Care questions: see Machias Office. This is the Bangor DHHS Office located in Bangor, ME. Offices/Divisions. Click here for DHHS policies for the Office of Child and Family Services Please call AFFM if you need further any assistance: 207-827-2331 or 1-800-833-9786 Get Involved Keep in mind that Intake caseworkers are trained to gather the information needed to make a report, they will ask you questions to walk you through the reporting process. Any purchases made with the card will restart the 9 month period. For additional information about FOAA inquires, visit The Maine Freedom of Access Act Page. Policy-related questions, please visit the, following link to locate your Provider Relations. Augusta, Maine04333, Phone: (207) 287-3707 Apr 27, 2023. A: Every report is documented and evaluated by an Intake caseworker under the supervision of an Intake supervisor. Q: Can I call and find out if DHHS investigated a family? These benefits were issued December 5, and available December 9, 2022. Most states offer the ability to apply for food assistance program online or in-person at local county offices. *The Lewiston District Office is closed temporarily. A: No, due to laws regarding confidentiality OCFS cannot give information regarding our involvement with families. DHHS Address Department of Health and Human Services 109 Capitol Street 11 State House Station Augusta, Maine 04333 Phone: (207) 287-3707 FAX: (207) 287-3005 TTY: Maine relay 711 Accessibility & Policy DHHS Tribal Collaboration Policy (PDF) Americans With Disabilities Act/Civil Rights Compliance Language Access Non-Discrimination Notice SNAP benefits can be used at Amazon, BJ's Wholesale Club, Hannaford to go, Shaw's, and Walmart for delivery or curbside pick-up purchases. Fax: (207) 287-3005 109 Capitol Street Use SHIFT+ENTER to open the menu (new window). Benefits for the summer were issued October 17, and November 7, 2022 for all children under age 6 and most school aged children. P-EBT cards can take 14 days or longer to be delivered due to postal delays. Q: Can I make a report of child abuse and/or neglect online? 396 Griffin Road. As of February 10, 2023, DHHS services will be temporarily available at the Maine Department of Labors CareerCenter at 5 Mollison Way from 8:30 a.m. to 4:30 p.m. For Child Support services: see Ellsworth Office, For Child Support services: see Augusta Office, Department of They must have beenunder age 6 on September 1, 2021. This information has been conveyed to Navigators at community colleges so that they are better able to assist OFI in the fight to reduce hunger. I can NOT get through to any office for help. Also see: Medicare.gov or Call 1-800-MEDICARE (for people with Medicare) They must be eligible for Free/Reduced price meal benefits on the USDA National School Lunch Program meal benefit application. It is not required for FOAA requests to be submitted online. August and June each only count as of a school year month. For help logging into your My Maine Connection Account:MMCHelp.DHHS@maine.gov, For EBT self-service, please visit https://www.pinetreecard.com/, Phone:(207) 624-4100 Communications Director, Maine Department of Health and Human Services Learn more about SNAP E&T, Department of Applicants and Current MembersTo apply for MaineCare, or to report changes to your name, address, phone number, income, assets, or household makeup, call the Office for Family Independence at:1-800-442-6003 (TTY 711).Or, call or visit your localDHHS office (listed by towns and cities), Current MaineCare members may contact Member Services for information about MaineCare-covered services.Phone: 1-800-977-6740 (TTY 711)Fax: 1-877-314-8775Email: To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). They must have been enrolled in school in June 2022. 11 State House Station To find a workers supervisor, click the link below. (Households who applied in the summer but did not receive a decision until September may have their summer P-EBT benefits issued in November.). TTY: Maine relay 711, Maine Department of Health and Human Services, https://www.maine.gov/dhhs/ofi/programs-services, (For Long Term Care questions: see Machias Office), (For Long Term Care questions: see Portland Office), (For Long Term Care questions: see Augusta Office - For Child Support services: see Lewiston Office), (For Child Support services: see Caribou Office), (For Child Support services: see Ellsworth Office), (For Child Support services: see Augusta Office), (For Child Support services: see Lewiston Office), Americans With Disabilities Act/Civil Rights Compliance. Students documented as being part of a family engaged in migrant agricultural work are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. Augusta, Maine04333, Phone: (207) 287-3707 To submit a question or comment concerning any DHHS service or program, please fill out the form below: Please do not include personal information such as social security number, date of birth, etc. It a prosecutable offense to give the card and/or benefits away. Details and information on DHHS, Rockland. Department of 109 Capitol Street Please destroy or simply throw away the card. FOAARequests.DHHS@maine.gov State of Maine Information. 114 Corn Shop Lane. Option 4: Fax an application to (207) 778-8429. Nationwide 24-hour, toll-free 1-800-624-8404, TTY Out-of-State (after hours) 207-287-3492, Department of Health and Human Services CoverME.gov is operated by the Maine Department of Health and Human Services. 1-800-442-6003 (TTY 711). In SNAP-Ed, participants receive nutrition education services with helpful information on how to eat healthy on a budget. If the child does not have a SS# or it was not provided to OFI you will need to enter 9999. If you are deaf or hard of hearing and have a TTY machine, call 800.977.6741. 11 State House Station Keep all email correspondence for your records. Bangor DHHS Office. Intake uses a standardized tool to screen all reports in accordance with state statute and OCFS policies. DHHS Address. TTY: Maine relay 711, Maine Department of Health and Human Services, Americans With Disabilities Act/Civil Rights Compliance. Frequently Asked Questions . Most states offer the ability to apply for food assistance program online or in-person at local county offices. Contact DHHS Maine Department of Health and Human Services
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